Support at Home providers in Parramatta, New South Wales
Finding home care for someone you love is one of the harder things you'll navigate. These 5 providers have offices in Parramatta — but most Support at Home providers service a wider area. WithSally helps you identify who actually services your address, and ask each provider the right questions before deciding. Always free for families.
How WithSally is paid: when a family signs with a provider we matched, that provider pays WithSally a one-time referral fee. Families never pay. Provider listings on this page are sourced from public ACQSC / AIHW data and do not constitute endorsement. Read more about our model →
How WithSally works
You shouldn't have to figure this out alone. Here's how we help.
1
Tell us about your family
A few questions about the situation, care needs, language preferences, and what matters most.
2
We help you compare
We ask each shortlisted Parramatta provider the same questions — services, pricing, availability, language and cultural support — and share their answers honestly so you can compare. We never promise something a provider hasn't confirmed.
3
A real person calls you back
Within one business day. A genuine recommendation, not a list. Always free for families.
What home care covers
Services available in Parramatta
Government-funded Support at Home packages cover a wide range of in-home services. What you receive depends on your assessed needs and funding level.
Personal care
Showering, dressing, grooming and continence support
Nursing care
Medication management, wound care and health monitoring
Domestic assistance
Cleaning, laundry and general household tasks
Meal preparation
Home-cooked meals, nutrition support and special diets
Transport
Medical appointments, shopping and social outings
Allied health
Physiotherapy, occupational therapy and podiatry
Dementia support
Specialised care and cognitive engagement programs
Respite care
Short-term relief for primary carers
Home modifications
Safety rails, ramps and equipment to prevent falls
Social support
Community connection, companionship and group activities
Source: AIHW GEN Aged Care Data, Aged Care Service List, 30 June 2024 (CC BY 4.0). These providers are registered at a Parramatta address — most also service surrounding suburbs.
Verify current availability and language support directly with providers, or let WithSally do it for you. Last updated 30 April 2026.
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Australian Chinese Community Association Western Sydney CACPs✓ ACQSC Registered
by Australian Chinese Community Association of New South Wales
These 5 providers have offices in Parramatta, but many more operate across Metropolitan Sydneywithout a local office. Tell us your address and we'll help you identify every approved provider that services your area, and ask each one about your family's preferences.
Parramatta sits about 19km from Sydney CBD — part of Metropolitan Sydney. Public transport, hospitals and aged care services in the area make it accessible for families coordinating care from across the metro region.
Searching for home care here is more nuanced than just finding the nearest provider. Providers vary widely in pricing, availability, and how they handle individual preferences — and the 5 providers based locally are only part of the picture, since many providers service Parramatta from offices elsewhere. WithSally helps you compare Parramattaproviders fairly and ask each one the right questions. We don't own any provider, never will, and won't pretend a provider offers a service they haven't confirmed.
For an Aged Care Assessment in Parramatta, the relevant ACAT is Western Sydney ACAT. You can also call My Aged Care directly on 1800 200 422. WithSally helps after assessment — once you have an approved package, we help you find the right provider to deliver it.
Frequently asked questions
Everything Parramatta families ask about home care.
There are 5 government-approved Support at Home providers with offices registered in Parramatta, New South Wales. Many more providers operate across the surrounding metro area without a local office — they may be registered in nearby suburbs but service Parramatta families. WithSally helps you identify every approved provider available at your specific address. (Source: AIHW GEN Aged Care Data, 30 June 2024.)
Anyone over 65 (or over 50 for Aboriginal and Torres Strait Islander peoples) can request an aged care assessment. Call My Aged Care on 1800 200 422 — they organise a free in-home assessment by an Aged Care Assessment Team (ACAT). For Parramatta, this is typically conducted by Western Sydney ACAT. Once approved you'll be assigned a Support at Home funding level (Level 1–8) and can choose any registered provider.
Government-funded Support at Home packages are subsidised, not free. Depending on your finances, you may be asked to pay a basic daily fee and an income-tested care fee. WithSally's matching service is always 100% free to families. (Source: Department of Health and Aged Care.)
Yes — under Support at Home rules, you can switch providers at any time without losing your funding. WithSally can help you find a better match and manage the transition. There may be a small exit/transition period set by your current provider — ask before switching.
Providers vary in pricing, services offered, carer availability, and approach to cultural and language preferences. WithSally helps you compare them — we ask each provider the same questions and share their answers honestly. We don't own any provider, never will, and don't pretend a provider offers a service they haven't confirmed.
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Let's find the right provider for Parramatta
Tell us what your family needs — including any language or cultural preferences — and WithSally will help you compare providers and ask the right questions. A real person calls you back within one business day.
Disclaimer: Information on this page is general in nature and does not constitute financial, medical, or legal advice. Aged care assessment, eligibility, and funding decisions are made by the Department of Health and Aged Care via My Aged Care. Provider information is sourced from public regulatory data and may not reflect current availability or capacity — verify directly with providers before making decisions. WithSally is an independent referral service and is not a registered aged care provider. WithSally is paid a referral fee by providers when matches are made; families never pay. Inclusion of a provider on this page does not constitute endorsement.