Most families face aged care for the first time, under pressure, with no guide.
We're here to be that guide. Free, independent, and human.
The name
WithSally is named after someone who spent her life working in aged care — not because it was a job, but because she genuinely loved it.
She was the kind of person who didn't judge. Who had time for everyone. Who made the families of the people she cared for feel like they weren't alone — even when the system around them felt overwhelming. She brought warmth into spaces where it was easy to feel lost.
That's the spirit at the heart of this brand. Every family who uses WithSally deserves that same honesty and care — not a form and a list of links. That's what we're here to give them.
Who we are
As a team, we are passionate about one thing: helping people navigate one of the hardest experiences they will face. Not because it's a business opportunity — because it matters.
Our team brings together decades of frontline aged care experience — clinical nursing, community care management, facility operations, and dementia support — with the product and technology skills to deliver it in a way that actually works for families.
We know the system from the inside. We know where families get stuck. And we've built WithSally specifically to unstick them — quickly, honestly, and at no cost to the family.
Our mission
Make aged care navigation simple, honest, and free for every Australian family.
No jargon. No conflict of interest. No cost to families. Just clear guidance from people who understand the system — and genuinely care about the outcome.
What we stand for
Four things we hold to — in every conversation, with every family.
What matters most to us
The families who come to us are often overwhelmed. They're making decisions quickly, under pressure, sometimes in the middle of a crisis. The last thing they need is a process that feels cold, transactional, or rushed.
So we take the time to understand. Not just the funding level or the suburb — but the person. What their day looks like. What they value. What would make them feel safe and cared for. That's how a genuine connection gets made.
Find your provider — free, independent, no obligation
Fill in a short form and a WithSally adviser will call you back within one business day with a shortlist of recommended providers for your situation. Families always pay $0.