Couple smiling — WithSally helps families find the right aged care
Support at Home  ·  Free  ·  Independent

Australia's trusted guide to
Support at Home.

The government's new Support at Home program can be confusing. We help you understand your funding, find the right provider, and get started — free, independent, and on your side.

How it works →

Why WithSally

Together we'll do a needs analysis on your situation and provide you with our recommendations.

Trying to navigate Support at Home providers can be confusing and overwhelming. WithSallyis here to help — we take the time to understand your situation, listen to your views, and discuss the options available based on where you're at right now.

Works for you, not providers

We only recommend providers from our vetted network. Within that network, recommendations are based on your needs, location, and funding — not on who pays us more. Our referral fee is always disclosed upfront.

Real clinical expertise

WithSally is built on principles learned from decades on the frontline of aged care — aged care nursing, community care, palliative care, and dementia care. That foundation shapes how we work and the recommendations we give you.

Always free for families

Finding your provider through WithSally costs nothing. We receive a referral fee from the provider when you sign — disclosed upfront, every time.

Our team is led by
30+ years aged care industry experience

Aged care expertise you can't get from a Google search.

WithSally is built on principles learned from decades on the frontline — aged care nursing, community care, palliative care, and dementia care. That knowledge is the foundation of how we assess your situation and give you our recommendations.

0+
Years industry experience
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Independent from providers
0 day
Max callback time
$100
Cost to families

Getting started

How we find your Support at Home provider.

From your first conversation to your signed service agreement — we do the work.

01

Tell us your situation

Share your loved one's care needs, location, Support at Home funding level, and what matters most. Takes about two minutes.

02

We find the right providers

Our team shortlists the best-fit Support at Home providers based on your specific needs — clinical, geographic, and personal preferences.

03

We call you back

A real care expert calls to walk through your recommended providers. Honest answers, zero pressure — you choose who's right for your family.

04

We connect you and you're done

Once you've chosen, we make the introduction and support you through signing. Your care starts as soon as possible.

Why families use WithSally instead of searching on their own.

0+
Hours saved

The average family spends 20+ hours researching providers, making calls, and sitting on hold. WithSally replaces all of that with one free conversation.

1-on-1
Personal guidance

You speak to one of our care consultants — not a chatbot, not a form. They listen, then give you a shortlist of Support at Home providers with honest, personalised recommendations.

Guided
We do the hard work

We do the research, the shortlisting, and the introductions so you don't have to. Once we've connected you with the right provider, you take it from there — with confidence.

Resources

Understand the aged care system.

All articles
Support at Home5 min read

What is the Support at Home program?

The complete guide to Australia's new government-funded home care system — 8 funding levels, how to apply, and what it covers.

Read more
Choosing a Provider7 min read

How to choose the right Support at Home provider

Not all providers are equal. Here's what to look for, what to ask, and the red flags families often miss when choosing.

Read more
Finance4 min read

Understanding your Support at Home funding levels

From Level 1 ($10,731/yr) to Level 8 ($78,106/yr) — explained in plain English so you know what your family is entitled to.

Read more

We connect families with vetted Support at Home providers across Australia

Personal care & nursing
Dementia specialists
Allied health providers
Domestic & social support
Transport services
See how we find your provider →

Our story

Behind the brand WithSally was a loving grandmother who worked as a residential carer — and loved every moment of it. Her passion carried through to the next generation, and eventually to the platform you're on now. WithSally is dedicated to keeping her memory alive, and making sure every family gets the same warmth and guidance she gave to others.

Three generations of aged care. One platform.

Ready to start?

Let us find your Support at Home provider.

Tell us about your loved one. We find the right provider for your situation and call you back within one business day. Free, always.