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326providers across 329 suburbs in New South Wales

Support at Home providers
in New South Wales

New South Wales has the largest home care market in Australia, with provider organisations operating across every region from Greater Sydney to the Hunter Valley, Far South Coast and New England.

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Approved providers in New South Wales

Suburbs with providers

Support at Home funding levels

For families — always

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How WithSally is paid: when a family signs with a provider we matched, that provider pays WithSally a one-time referral fee. Families never pay. Provider listings are sourced from public ACQSC / AIHW data and do not constitute endorsement. Read more about our model →

How WithSally works

You shouldn't have to figure this out alone. Here's how we help.

Tell us about your family

A few questions about the situation, care needs, language preferences, and what matters most.

We help you compare

We ask each shortlisted New South Wales provider the same questions — services, pricing, availability, language and cultural support — and share their answers honestly.

A real person calls you back

Within one business day. A genuine recommendation, not a list. Always free for families.

What home care covers

Services available in New South Wales

Government-funded Support at Home packages cover a wide range of in-home services. What you receive depends on your assessed needs and funding level.

Personal care

Showering, dressing, grooming and continence support

Nursing care

Medication management, wound care and health monitoring

Domestic assistance

Cleaning, laundry and general household tasks

Meal preparation

Home-cooked meals, nutrition support and special diets

Transport

Medical appointments, shopping and social outings

Allied health

Physiotherapy, occupational therapy and podiatry

Dementia support

Specialised care and cognitive engagement programs

Respite care

Short-term relief for primary carers

Home modifications

Safety rails, ramps and equipment to prevent falls

Social support

Community connection, companionship and group activities

Home care suburbs in New South Wales

329 suburbs with government-approved providers, sorted by provider count. Source: AIHW GEN Aged Care Data, 30 June 2024.

Port Macquarie244413 providers Wagga Wagga265010 providers Coffs Harbour24508 providers Wollongong25008 providers Ballina24787 providers Sydney20007 providers Albury26406 providers Auburn21446 providers Campbelltown25606 providers Dubbo28306 providers Hurstville22206 providers Liverpool21706 providers Penrith27506 providers Penrith27516 providers Tuggerah22596 providers Blacktown21485 providers Broken Hill28805 providers Fairfield21655 providers Parramatta21505 providers Surry Hills20105 providers Ashfield21314 providers Baulkham Hills21534 providers Bella Vista21534 providers Bowral25764 providers Cabramatta21664 providers Campsie21944 providers Gosford22504 providers Griffith26804 providers Orange28004 providers Strathfield21354 providers Tamworth23404 providers Taree24304 providers Tweed Heads South24864 providers Bathurst27953 providers Castle Hill21543 providers Chatswood20673 providers Chester Hill21623 providers Cowra27943 providers Grafton24603 providers Hornsby20773 providers Kyogle24743 providers Lakemba21953 providers Moruya25373 providers Parkes28703 providers Peakhurst22103 providers Rockdale22163 providers Rooty Hill27663 providers Roseville20693 providers Smithfield21643 providers St Leonards20653 providers Tweed Heads24853 providers Albion Park25272 providers Bankstown22002 providers Belmore21922 providers Bondi Junction20222 providers Burradoo25762 providers Burwood21342 providers Cardiff22852 providers Carlton22182 providers Coonabarabran23572 providers Dapto25302 providers Deniliquin27102 providers Eastwood21222 providers Erina22502 providers Forster24282 providers Frenchs Forest20862 providers Glen Innes23702 providers Goonellabah24802 providers Goulburn25802 providers Greenacre21902 providers Hunters Hill21102 providers Kempsey24402 providers Kingscliff24872 providers Kurri Kurri23272 providers Lavington26412 providers Macksville24472 providers Macquarie Park21132 providers Merimbula25482 providers Miranda22282 providers Narrabeen21012 providers Narrabri23902 providers Newcastle23002 providers Newtown20422 providers Norfolk Island28992 providers Nowra25412 providers Potts Point20112 providers Prestons21702 providers Queanbeyan26202 providers Riverwood22102 providers Scone23372 providers Springwood27772 providers Thornleigh21202 providers Tumbarumba26532 providers Tumut27202 providers Unanderra25262 providers Wauchope24462 providers Wetherill Park21642 providers Windsor27562 providers Woollahra20252 providers Albion Park Rail25271 provider Alexandria20151 provider Allambie Heights21001 provider Applecross20991 provider Armidale23501 provider Balgowlah20931 provider Balmain20411 provider Banora Point24861 provider Baradine23961 provider Basin View25401 provider Bass Hill21971 provider Bateau Bay25611 provider Beaconsfield20151 provider Bega25501 provider Bellingen24541 provider Berridale26281 provider Berrigan27121 provider Blaxland27741 provider Boggabri23821 provider Bolton Point22831 provider Booragul22841 provider Braidwood26221 provider Brewarrina28391 provider Broadmeadow22921 provider Brookvale21001 provider Broulee25371 provider Byron Bay24811 provider Caringbah22291 provider Carrington22941 provider Carss Park22211 provider Casino24701 provider Cessnock23251 provider Charlestown22901 provider Cheltenham21191 provider Coleambally27071 provider Collarenebri28331 provider Condobolin28771 provider Coogee20341 provider Coolah28431 provider Coolamon27011 provider Coonamble28291 provider Cooranbong22651 provider Cromer20991 provider Cronulla22301 provider Croydon21321 provider Culcairn26601 provider Daceyville20321 provider Daleys Point22571 provider Dareton27171 provider Dee Why20991 provider Delegate26331 provider Denman23281 provider Dorrigo24531 provider Double Bay22081 provider Dunedoo28441 provider Easlakes20181 provider East Nowra25411 provider Eastgardens20361 provider Eden25511 provider Emmaville23711 provider Epping21211 provider Fairfield West21651 provider Fairy Meadow25191 provider Ferodale23181 provider Finley27131 provider Freemans Reach27561 provider Frenschs Forest20861 provider Garden Suburbs22891 provider Georges Hall21981 provider Gilead25601 provider Gilgandra28271 provider Glebe20371 provider Glenfield21671 provider Glenfield Park26501 provider Gloucester24221 provider Goodooga28311 provider Grasmere25701 provider Greenfield Park21761 provider Grenfell28101 provider Greystanes21451 provider Guildford21611 provider Gulargambone28281 provider Gulgong28521 provider Gunnedah23801 provider Gunning25811 provider Hamilton23031 provider Hamilton North22921 provider Hammondville21701 provider Heathcote22331 provider Hebersham27701 provider Hillston26751 provider Homebush West21401 provider Horsley25301 provider Inverell23601 provider Islington22961 provider Jamisontown27501 provider Jannali22261 provider Jerilderie27161 provider Kandos28481 provider Katoomba27801 provider Kellyville21551 provider Kelso27951 provider Kiama25331 provider Killarney Vale22611 provider Kincumber22511 provider Kingswood27471 provider Kngscliff24871 provider Kogarah22171 provider Lake Haven22631 provider Leichhardt20401 provider Lightning Ridge28341 provider Lilyfield20401 provider Lindfield20701 provider Londonderry27531 provider Mascot20201 provider Mayfield West23041 provider Meadowbank21141 provider Merewether Heights22911 provider Merrylands West21601 provider Milton25381 provider Mittagong25751 provider Mona Vale21031 provider Morisset22641 provider Mosman20881 provider Moss Vale25771 provider Mount Austin26501 provider Mount Druitt27701 provider Mount Ousley25191 provider Mt Druitt27701 provider Mudgee28501 provider Narellan25671 provider Narooma25461 provider Newcastle East23001 provider Newcastle West23021 provider Newington21271 provider Nimbin24801 provider North Gosford22501 provider North Nowra25411 provider North Ryde21131 provider North Strathfield21371 provider North Sydney20601 provider North Turraamurra20741 provider North Turramurra20741 provider Northmead21521 provider Nth Strathfield21371 provider Nyngan28251 provider Oatlands21171 provider Oberon27871 provider Ourimbah22581 provider Padstow Heights22111 provider Pendle Hill21451 provider Penshurst22221 provider Plumpton27611 provider Point Clare22501 provider Port Kembla25051 provider Pottsville24891 provider Pymble20731 provider Randwick20311 provider Redfern20161 provider Redhead22901 provider Revesby22121 provider Richmond27531 provider Roseberry20181 provider Roselands21961 provider Round Corner21581 provider Rouse Hill21551 provider Rutherford23201 provider Sanctuary Point25401 provider Sandgate23041 provider Seven Hills21471 provider Shellharbour City25291 provider Shoal Bay23151 provider Shortland23071 provider Singleton23301 provider South Coogee20341 provider South Penrith27501 provider St Ives20751 provider Stanhope Gard27681 provider Stroud24251 provider Summer Hill21301 provider Sussex Inlet25401 provider Sydney Olympic21271 provider Tahmoor25731 provider Taylors Beach23161 provider Tea Gardens23241 provider Temora26661 provider Tenterfield23721 provider Tighes Hill22971 provider Tingira Heights22901 provider Tomago23221 provider Toormina24521 provider Tottenham28731 provider Toukley22631 provider Trangie28231 provider Tullamore28741 provider Tuncurry24281 provider Ultimo20071 provider Uralla23581 provider Urbenville24751 provider Urunga24551 provider Walcha23541 provider Wallsend22871 provider Warren28241 provider Warriewood21021 provider Waterloo20171 provider Wellington28201 provider Wentworth26481 provider Wentworth Falls27821 provider Werrington27471 provider Werris Creek23411 provider West Albury26401 provider West Gosford22501 provider West Kempsey24401 provider West Pennant21251 provider West Ryde21141 provider West Tamworth23401 provider Westmead21451 provider Wickham22931 provider Wilcannia28361 provider Wiley Pk21951 provider Wingham24291 provider Wollongbar24771 provider Woongarrah22591 provider Woonona25171 provider Woy Woy22561 provider Wyong22591 provider Yamba24641 provider Yass25821 provider Yeoval28681 provider Young25941 provider

Home care in New South Wales

New South Wales has the largest home care market in Australia, with provider organisations operating across every region from Greater Sydney to the Hunter Valley, Far South Coast and New England.

The suburb with the most registered providers in New South Wales is Port Macquarie. But registered office location does not determine who can service your address — many providers operate across New South Wales from a single office. WithSally helps you identify every provider available at your specific location, not just those closest on a map.

To access government-funded support, you will first need a free assessment. Call My Aged Care on 1800 200 422 — they will refer you to your local ACAT. WithSally helps after assessment: once you have an approved Support at Home package, we help you choose the right provider to deliver it.

Aged care assessments in New South Wales

How to get assessed in New South Wales (ACAT)

In NSW, aged care assessments are conducted by Aged Care Assessment Teams (ACATs) organised across fifteen Local Health Districts. Call My Aged Care on 1800 200 422 to be referred to your local team.

Call My Aged Care: 1800 200 422

Frequently asked questions

Everything families in New South Wales ask about home care.

How many Support at Home providers are there in New South Wales?

There are 326 government-approved Support at Home provider organisations registered in New South Wales across 329 suburbs, based on AIHW data at 30 June 2024. Many providers operate across multiple areas, so the number available to your family depends on your specific location. WithSally helps identify every approved provider that services your suburb. (Source: AIHW GEN Aged Care Data.)

How do I get a home care package in New South Wales?

Call My Aged Care on 1800 200 422 to request a free in-home assessment. An ACAT will assess your needs and assign a Support at Home funding level (Level 1–8). In NSW, aged care assessments are conducted by Aged Care Assessment Teams (ACATs) organised across fifteen Local Health Districts. Call My Aged Care on 1800 200 422 to be referred to your local team. Once approved, you choose any registered provider — WithSally helps you compare them and ask the right questions.

How much does home care cost in New South Wales?

Government-funded Support at Home packages are subsidised. Depending on your financial situation, you may be asked to pay a basic daily fee and an income-tested care fee. Annual package values range from $10,731 (Level 1) to $78,106 (Level 8). WithSally’s matching service is always 100% free to families — we are paid by providers when a match is made. (Source: Department of Health and Aged Care.)

Can I switch Support at Home providers in New South Wales?

Yes — under Support at Home rules, you can switch providers at any time without losing your funding. There may be a short transition period set by your current provider. WithSally can help you find a better match and manage the changeover at no cost to your family.

What is the difference between Support at Home providers in New South Wales?

Providers vary in pricing structures, services offered, carer availability, cultural and language support, and how they communicate with families. WithSally helps you compare shortlisted providers by asking each one the same questions and sharing their answers honestly — we don’t own any provider and won’t pretend a provider offers something they haven’t confirmed.

What is ACAT and why do I need an assessment?

An assessment is required to access any government-funded aged care — it determines your eligibility and the level of support your family member qualifies for. Assessments are free and can be arranged by calling My Aged Care on 1800 200 422. In NSW, aged care assessments are conducted by Aged Care Assessment Teams (ACATs) organised across fifteen Local Health Districts. Call My Aged Care on 1800 200 422 to be referred to your local team.

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Find the right provider
in New South Wales

Tell us what your family needs and WithSally will help you compare New South Wales providers and ask the right questions. A real person calls you back within one business day.

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Data as at: 30 June 2024Page reviewed by: WithSally editorial teamState: New South Wales (NSW)

Sources: AIHW GEN Aged Care Data (Aged Care Service List, 30 June 2024, CC BY 4.0); Department of Health and Aged Care; My Aged Care.

Disclaimer: Information on this page is general in nature and does not constitute financial, medical, or legal advice. Aged care assessment, eligibility, and funding decisions are made by the Department of Health and Aged Care via My Aged Care. Provider information is sourced from public regulatory data and may not reflect current availability — verify directly with providers before making decisions. WithSally is an independent referral service and is not a registered aged care provider. WithSally is paid a referral fee by providers when matches are made; families never pay. Inclusion of a provider on this page does not constitute endorsement.

Support at Home providersin New South Wales