234providers across 222 suburbs in Victoria

Support at Home providers
in Victoria

Victoria has a large home care market centred on Metropolitan Melbourne, with strong coverage across Geelong, Ballarat, Bendigo, Gippsland and regional Victoria. Note: in Victoria, assessments are conducted by ACAS, not ACAT.

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Approved providers in Victoria

Suburbs with providers

Support at Home funding levels

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How WithSally is paid: when a family signs with a provider we matched, that provider pays WithSally a one-time referral fee. Families never pay. Provider listings are sourced from public ACQSC / AIHW data and do not constitute endorsement. Read more about our model →

How WithSally works

You shouldn't have to figure this out alone. Here's how we help.

Tell us about your family

A few questions about the situation, care needs, language preferences, and what matters most.

We help you compare

We ask each shortlisted Victoria provider the same questions — services, pricing, availability, language and cultural support — and share their answers honestly.

A real person calls you back

Within one business day. A genuine recommendation, not a list. Always free for families.

What home care covers

Services available in Victoria

Government-funded Support at Home packages cover a wide range of in-home services. What you receive depends on your assessed needs and funding level.

Personal care

Showering, dressing, grooming and continence support

Nursing care

Medication management, wound care and health monitoring

Domestic assistance

Cleaning, laundry and general household tasks

Meal preparation

Home-cooked meals, nutrition support and special diets

Transport

Medical appointments, shopping and social outings

Allied health

Physiotherapy, occupational therapy and podiatry

Dementia support

Specialised care and cognitive engagement programs

Respite care

Short-term relief for primary carers

Home modifications

Safety rails, ramps and equipment to prevent falls

Social support

Community connection, companionship and group activities

Home care suburbs in Victoria

222 suburbs with government-approved providers, sorted by provider count. Source: AIHW GEN Aged Care Data, 30 June 2024.

Bundoora30837 providers Ringwood31347 providers Box Hill31286 providers Box Hill31296 providers Dandenong31756 providers Mornington39316 providers Preston30726 providers Shepparton36306 providers Shepparton35646 providers Shepparton36726 providers Shepparton36326 providers Horsham34005 providers Morwell38405 providers Sunshine30205 providers Warrnambool32805 providers Belmont32164 providers Broadmeadows30474 providers Frankston31994 providers Maidstone30124 providers Maidstone31024 providers Melbourne30004 providers Melbourne30044 providers Mildura35004 providers Mildura35024 providers Mildura30524 providers Ascot Vale30323 providers Ashburton31473 providers Ballarat33503 providers Brunswick30563 providers Clayton31683 providers Cobram36443 providers Doncaster31083 providers Eltham30953 providers Forest Hill31313 providers Geelong32203 providers North Melbourne30513 providers North Melbourne30543 providers Northcote30703 providers South Melbourne32053 providers St Kilda31823 providers Wangaratta36773 providers Bairnsdale38752 providers Bayswater31532 providers Beaufort33732 providers Bendigo35502 providers Braybrook30192 providers Canterbury31262 providers Carlton30532 providers Carrum Downs32012 providers Cheltenham31922 providers Coburg30582 providers Craigieburn30642 providers Croydon31362 providers Echuca35642 providers Euroa36662 providers Fitzroy30652 providers Frankston South31992 providers Hawthorn31222 providers Hawthorn East31232 providers Hawthorn East31462 providers Highett31902 providers Keysborough31732 providers Kilsyth31372 providers Lynbrook39752 providers Mentone31942 providers Moonee Ponds30392 providers Moorabbin31892 providers Mooroopna36292 providers Mt Waverley31492 providers Pakenham38102 providers Port Fairy32842 providers Richmond31212 providers Springvale31712 providers St Albans30212 providers Sunshine North30202 providers Tarneit30292 providers Truganina30292 providers Warragul38202 providers Wheelers Hill31502 providers Anglesea32301 provider Apollo Bay32331 provider Ararat33771 provider Ballarat East33501 provider Barwon Downs32431 provider Beechworth37471 provider Benalla36721 provider Bentleigh32041 provider Berwick38061 provider Blackburn31301 provider Blackburn South31301 provider Boxhill31281 provider Braeside31951 provider Briar Hill30881 provider Bright37411 provider Brighton31861 provider Brighton East31871 provider Brooklyn30121 provider Burnley31211 provider Burwood East31511 provider Cambellfield30611 provider Camberwell31241 provider Campbellfield30611 provider Cann River38901 provider Caulfield31621 provider Caulfield North31611 provider Cobden32661 provider Coburg North30581 provider Colac32501 provider Corio32141 provider Corryong37071 provider Creswick33631 provider Dallas30471 provider Daylesford34601 provider Deer Park30231 provider Derrimut30301 provider East Bentleigh31651 provider East Brighton31871 provider East Brunswick30571 provider East Malvern31451 provider Elsternwick31851 provider Epping30761 provider Essendon30401 provider Ferntree Gully31561 provider Fitzroy North30681 provider Footscray30111 provider Foster39601 provider Geelong West32181 provider Glen Waverley31501 provider Goroke34121 provider Greensborough30881 provider Hamilton33001 provider Hampton31881 provider Heathcote35231 provider Heatherton32021 provider Heidelberg30841 provider Heidelburg West30811 provider Heywood33041 provider Highton32161 provider Hoppers Crossing30291 provider Hughesdale31661 provider Ivanhoe30791 provider Kew East31021 provider Kingsville30121 provider Kooweerup39811 provider Korumburra39501 provider Kyabram36201 provider Lakes Entrance39091 provider Lalor30751 provider Lara32121 provider Leongatha39531 provider Lilydale31401 provider Lorne32321 provider Lucas33501 provider Mallacoota38921 provider Malvern31441 provider Manifold Heights32181 provider Maribyrnong30321 provider Mckinnon32041 provider Meadow Heights30481 provider Minyip33921 provider Mount Helen33501 provider Mount Waverley31491 provider Mulgrave31701 provider Nagambie36081 provider Narre Warren38051 provider Neerim South38311 provider Nelson32921 provider Newham34421 provider Noble Park31741 provider North Geelong32151 provider North Geelong31251 provider Notting Hill31681 provider Oakleigh31661 provider Omeo38981 provider Orbost38881 provider Ormond32041 provider Packenham38101 provider Parkville30521 provider Pascoe Vale30441 provider Point Cook30301 provider Portland33051 provider Ravenhall30231 provider Red Cliffs34961 provider Reservior30731 provider Resevoir30731 provider Robinvale35491 provider Rochester35611 provider Rosanna30841 provider Rosebud39391 provider Rosebud West39401 provider Rosedale38471 provider Rutherglen36851 provider Sale38501 provider San Remo39251 provider Sandringham31911 provider Scoresby31791 provider Sea Lake35331 provider Seddon30111 provider Somerville39121 provider South Yarra31411 provider Southbank30061 provider Stawell33801 provider Strathdale35501 provider Strathtulloh33381 provider Sunbury34291 provider Swan Hill35851 provider Tallangatta37001 provider Taylors Lakes30381 provider Torquay32281 provider Tottenham30121 provider Traralgon38441 provider Violet Town36691 provider Wantirna31521 provider Wantirna South31521 provider Werribee30301 provider West Footscray30121 provider Winchelsea32411 provider Wodonga36901 provider Woodend34421 provider Yarram39711 provider Yarraville30131 provider Yarrawonga37301 provider

Home care in Victoria

The suburb with the most registered providers in Victoria is Bundoora. But registered office location does not determine who can service your address — many providers operate across Victoria from a single office. WithSally helps you identify every provider available at your specific location, not just those closest on a map.

To access government-funded support, you will first need a free assessment. Call My Aged Care on 1800 200 422 — they will refer you to your local ACAS. WithSally helps after assessment: once you have an approved Support at Home package, we help you choose the right provider to deliver it.

Aged care assessments in Victoria

How to get assessed in Victoria (ACAS)

Victoria uses a different name — Aged Care Assessment Services (ACAS) — instead of ACAT. Assessment services are organised by health services across the state. Call My Aged Care on 1800 200 422 to be referred to your local ACAS.

Call My Aged Care: 1800 200 422

Frequently asked questions

Everything families in Victoria ask about home care.

How many Support at Home providers are there in Victoria?

There are 234 government-approved Support at Home provider organisations registered in Victoria across 222 suburbs, based on AIHW data at 30 June 2024. Many providers operate across multiple areas, so the number available to your family depends on your specific location. WithSally helps identify every approved provider that services your suburb. (Source: AIHW GEN Aged Care Data.)

How do I get a home care package in Victoria?

Call My Aged Care on 1800 200 422 to request a free in-home assessment. An ACAS will assess your needs and assign a Support at Home funding level (Level 1–8). Victoria uses a different name — Aged Care Assessment Services (ACAS) — instead of ACAT. Assessment services are organised by health services across the state. Call My Aged Care on 1800 200 422 to be referred to your local ACAS. Once approved, you choose any registered provider — WithSally helps you compare them and ask the right questions.

How much does home care cost in Victoria?

Government-funded Support at Home packages are subsidised. Depending on your financial situation, you may be asked to pay a basic daily fee and an income-tested care fee. Annual package values range from $10,731 (Level 1) to $78,106 (Level 8). WithSally’s matching service is always 100% free to families — we are paid by providers when a match is made. (Source: Department of Health and Aged Care.)

Can I switch Support at Home providers in Victoria?

Yes — under Support at Home rules, you can switch providers at any time without losing your funding. There may be a short transition period set by your current provider. WithSally can help you find a better match and manage the changeover at no cost to your family.

What is the difference between Support at Home providers in Victoria?

Providers vary in pricing structures, services offered, carer availability, cultural and language support, and how they communicate with families. WithSally helps you compare shortlisted providers by asking each one the same questions and sharing their answers honestly — we don’t own any provider and won’t pretend a provider offers something they haven’t confirmed.

What is ACAS and why do I need an assessment?

An assessment is required to access any government-funded aged care — it determines your eligibility and the level of support your family member qualifies for. Assessments are free and can be arranged by calling My Aged Care on 1800 200 422. Victoria uses a different name — Aged Care Assessment Services (ACAS) — instead of ACAT. Assessment services are organised by health services across the state. Call My Aged Care on 1800 200 422 to be referred to your local ACAS.

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Find the right provider
in Victoria

Tell us what your family needs and WithSally will help you compare Victoria providers and ask the right questions. A real person calls you back within one business day.

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Data as at: 30 June 2024Page reviewed by: WithSally editorial teamState: Victoria (VIC)

Sources: AIHW GEN Aged Care Data (Aged Care Service List, 30 June 2024, CC BY 4.0); Department of Health and Aged Care; My Aged Care.

Disclaimer: Information on this page is general in nature and does not constitute financial, medical, or legal advice. Aged care assessment, eligibility, and funding decisions are made by the Department of Health and Aged Care via My Aged Care. Provider information is sourced from public regulatory data and may not reflect current availability — verify directly with providers before making decisions. WithSally is an independent referral service and is not a registered aged care provider. WithSally is paid a referral fee by providers when matches are made; families never pay. Inclusion of a provider on this page does not constitute endorsement.

Support at Home providersin Victoria