Search any item below — personal care, equipment, transport, technology and more — and instantly see what's covered, what isn't, and what depends on your plan.
Must meet an assessed care need
Every purchase must be linked to a need identified in your care plan. Your provider cannot approve items that weren't assessed.
Cannot duplicate Medicare or PBS
Costs already covered by Medicare or the Pharmaceutical Benefits Scheme — like GP visits or prescription costs — cannot be claimed through your package.
Always check with your provider first
Your approved provider makes the final call. Even items listed as likely covered require provider approval before purchase.
Package funds stay in your account
Unspent funds roll over each fortnight. Under Support at Home (from July 2025), unused funds carry forward — use them or lose them at year end.
65+ items across personal care, equipment, nursing, transport, home modifications and more.
Core personal care — covered under all package levels.
Personal CareHelp with dressing, grooming and personal presentation.
Personal CareContinence pads, aids and personal support.
Personal CareHelp with brushing teeth and oral care routine.
Personal CareBasic skin care and wound care by a qualified nurse.
Personal CareHelp organising and administering medications — not the cost of the medications themselves.
NursingThe PBS covers prescription costs — home care packages cannot duplicate Medicare/PBS funding.
NursingNursing visits for wound care and dressing changes are covered.
NursingRegular monitoring of blood pressure, blood glucose and other health indicators.
NursingCovered where your care plan identifies it as a need.
Allied HealthOT assessments and therapy — often recommended before home modifications.
Allied HealthFoot care by a registered podiatrist.
Allied HealthNutritional advice and dietary support from a qualified dietitian.
Allied HealthSpeech pathology for swallowing, communication and cognition.
Allied HealthCovered if delivered by a qualified allied health provider as part of your care plan — not general relaxation massage.
Allied HealthGeneral gym memberships are not covered. However, specific exercise programs prescribed by a physio or OT may be.
Allied HealthRegular domestic cleaning as part of your care plan.
Domestic AssistanceLaundry assistance is a standard domestic service.
Domestic AssistanceThe service of going shopping for you or with you is covered — but not the cost of the groceries themselves.
Domestic AssistanceGroceries are a living expense — not a care service. Your package covers the shopping assistance, not the food bill.
Domestic AssistanceA carer preparing meals in your home is covered.
Domestic AssistanceDelivered meal services can be funded through your package.
Domestic AssistanceGetting to and from GP, specialist or allied health appointments.
TransportShopping trips are covered as a care service.
TransportCommunity outings and social transport can be included in your care plan.
TransportHolidays and recreational travel are not funded. Medical travel may be covered in specific circumstances — discuss with your provider.
TransportMedical alert devices and personal emergency response systems are commonly funded.
Equipment & TechnologyMobility aids including walkers and frames are covered.
Equipment & TechnologyWheelchair hire, repairs and maintenance are covered. Outright purchase depends on your provider and funding level.
Equipment & TechnologyBathroom safety equipment is standard under home modifications and equipment.
Equipment & TechnologyBed rails and related safety equipment are covered when assessed as a need.
Equipment & TechnologyPressure-relieving equipment for wound prevention is covered.
Equipment & TechnologySome components or maintenance may be covered. The Government's Hearing Services Program is the primary funding source — check eligibility there first.
Equipment & TechnologyOptical aids are not funded through home care packages.
Equipment & TechnologyDental appliances including dentures are not covered.
Equipment & TechnologyA computer or tablet may be covered if it's prescribed as assistive technology by an OT for communication, telehealth or cognitive support — not for general use.
Equipment & TechnologyTVs are a household item, not a care service or assistive technology.
Equipment & TechnologyA fridge is generally not covered — it's a household appliance. However, if medically required (e.g., for medication or special food storage due to a health condition), some providers may approve it. Needs OT assessment.
Equipment & TechnologyMay be covered if medically necessary — for example, if a GP or specialist documents that extreme heat poses a serious health risk. Not covered for general comfort.
Equipment & TechnologySome providers cover internet access if it's needed for telehealth, social connection, or accessing care services. Not standard — ask your provider.
Equipment & TechnologyA common and standard home modification — usually requires an OT assessment first.
Home ModificationsAccess ramps and threshold ramps are covered for safety and mobility.
Home ModificationsNon-slip safety products and minor floor treatment are covered.
Home ModificationsStair lifts are a major modification. May be covered at higher package levels with OT recommendation — check your funding level and provider policy.
Home ModificationsPainting, new kitchens, landscaping and renovations that don't relate to care needs are not funded.
Home ModificationsMaintenance and repairs unrelated to care needs (e.g., plumbing, roof repairs) are not covered.
Home ModificationsClearing paths, removing trip hazards and basic lawn mowing may be covered where it relates to your safety. Aesthetic gardening is not.
Garden & OutdoorGarden beds, planting and ornamental work are not funded.
Garden & OutdoorDay programs, community groups and social outings can be funded.
Social & RespiteA carer coming to your home to give your regular carer a break is covered.
Social & RespiteShort-term residential respite may be partially covered. It has its own government funding (up to 63 days/year). Discuss with your provider.
Social & RespiteFeeding or walking pets may be covered if you cannot do it yourself due to your care needs — not all providers fund this.
Social & RespiteAlcohol is not a care service.
Not CoveredGambling is not covered under any circumstances.
Not CoveredIn most cases, you cannot use your package to pay a family member or close friend to care for you. There are very limited exceptions — discuss with your provider.
Not CoveredHealth insurance premiums are not a care service.
Not CoveredEntertainment subscriptions are not funded.
Not CoveredEntertainment costs are not covered.
Not CoveredUtility costs are a living expense, not a care service.
Not CoveredHome care packages cannot fund services already covered by the NDIS. If you have both, the package covers aged care needs and NDIS covers disability supports.
Not Covered⚠️ This tool provides general guidance only. Whether a specific item is approved depends on your individual care plan, funding level, and provider policies. Always confirm with your Support at Home provider before purchasing. Source: Department of Health and Aged Care.
The questions we hear most from families getting started.
Your package level determines your annual budget — from $10,731 at Level 1 up to $78,106 at Level 8. The higher your level, the more services and equipment you can access each year.
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Package budgets 2025–26
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