Home Care Packages — Level 3

Level 3 Home Care Package

Level 3 is for people with intermediate care needs — typically those who require regular nursing support, allied health services, or who need significant daily assistance to remain safely at home.

Annual subsidy

$39,310

Per week (approx)

$756

Care hours/week

8–14 hrs

Who is Level 3 for?

Level 3 is for older Australians assessed as having Intermediate care needs. Common situations include:

  • ✓Daily or near-daily personal care and assistance
  • ✓Regular nursing visits for wound care, medication, or monitoring
  • ✓Allied health — physiotherapy, occupational therapy, podiatry
  • ✓Substantial domestic assistance and meal preparation

What services are covered?

Daily personal care assistance
Nursing visits (wound care, medication management, health monitoring)
Physiotherapy and occupational therapy
Domestic assistance and meal preparation
Continence management
Transport and social support
Equipment and assistive technology
Home modifications (minor)

How to get a Level 3 home care package

The same process applies to all levels — assessment first, then matched to a provider.

1

Contact My Aged Care

Call 1800 200 422 or apply online. A phone screen determines next steps.

2

ACAT assessment

A trained assessor visits your home to understand your needs and recommend an appropriate level.

3

Join the queue

Once approved, you're placed on the national queue. You may be offered interim Commonwealth support while waiting.

4

Choose a provider

When your package is assigned, you choose an approved provider. WithSally can help you find and compare the best fit.

How Level 3 compares to other levels

Support at Home program — 2025–26 government subsidy amounts

Level 1 $10,731/yr
Level 2 $18,063/yr
Level 3 ← you are here$39,310/yr
Level 4 $59,594/yr
Level 5 $64,754/yr
Level 6 $70,179/yr
Level 7 $74,495/yr
Level 8 $78,106/yr

Subsidy amounts are government contributions. Additional fees (basic daily fee, income-tested care fee) may apply.

Common questions about Level 3

What does a Level 3 home care package include?+
Level 3 packages can fund a broader range of services than Levels 1–2, including regular nursing visits, allied health therapy, daily personal care, substantial domestic help, equipment, and minor home modifications. All services must be linked to your assessed care needs.
How much is a Level 3 home care package worth?+
A Level 3 package provides a government subsidy of $39,310 per year (approximately $756 per week) in 2025–26. This is more than double a Level 2 package, reflecting significantly higher care needs.
How many hours does a Level 3 package give you per week?+
Most Level 3 recipients receive approximately 8–14 hours of direct care per week. The exact hours depend heavily on your provider's management fees (typically 15–30%) and the mix of services — nursing and allied health cost more per hour than domestic assistance.
How do I get assessed for a Level 3 package?+
Call My Aged Care on 1800 200 422 or apply online at myagedcare.gov.au. A phone screen determines if you need an ACAT assessment. The assessor visits your home to assess your care needs and recommend an appropriate level. There is no cost for the assessment.

Ready to find a Level 3 provider?

WithSally is a free matching service. We help you compare approved providers, understand your options, and connect with a provider that fits your Level 3 needs.

Get matched — it's free →

No cost to families. No obligation.

General information only. Package subsidy amounts are subject to change — confirm current rates with your approved provider or My Aged Care on 1800 200 422. Estimated care hours are illustrative only and depend on provider management fees and hourly rates. WithSally is an independent referral service and is not affiliated with the Australian Government or My Aged Care.